Privacy Policy

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Declaration of Protection of Personal Information

  1. The purpose of use when obtaining information is by means other than directly receiving written consent from the individual
    1. Personal information obtained from the website (including the shop, inquiry form, and email)
      1. We collect and use personal information to operate, maintain, and handle inquiries or investigations related to payment processing. Additionally, within the scope mentioned above, we may provide personal information to affiliated businesses (such as carriers or shipping agents) to the extent necessary.
  2. Notification regarding personal information subject to disclosure
    1. Purpose of use for personal information subject to disclosure
      1. Personal information of business partners and merchants
        – For business negotiations, business communication, order processing, and fulfilment of contracts
      2. Personal Information of customers and subscribers of our service:
        – Tasks necessary for providing the services of this business.
        – Billing and payment processing (we do not collect or store credit card numbers and CVC).
        – Improvement of existing services/products or development of new services/products.
        – Providing beneficial and necessary information to customers (such as newsletters), including announcements about new services, maintenance, or issues.
        – After service termination, inquiries, confirmations, and feedback collection for service improvement.
        – Shipping information required for delivering products sold through this business service.
        – In the above scope, minimal necessary information may be provided to partner businesses (such as shipping companies or fulfillment agents).
      3. Personal information of individuals who made inquiries through the website:
        – Responding to inquiries
        – Sending materials
        – Sending quotations
    2. Personal Information Protection Manager
      Takio HOSOYA, Muse Press LLC
  3. Procedures for Disclosure of Personal Information and Inquiries
    Suppose you wish to request disclosure or other actions related to our collected personal information. In that case, we will promptly respond after verifying your identity or the name of the person who made the request. We accept requests from the individual to notify them of the purposes of use of their personal information held by us, to disclose it, or to correct, add, or delete information if it is inaccurate, stop its use, delete it, or stop providing it to third parties (hereinafter referred to as “Disclosure, etc.”). However, if there is a risk of harm to the life, body, property, or other interests of the individual or another customer, or if it would significantly interfere with our business operations, this will not apply. Additionally, we will respond appropriately based on those laws when required by Japanese law or regulations.
    1. Contents of Disclosure, etc.
      • 1. Notification of Purpose of Use
      • 2. Disclosure of collected information
      • 3. Correction, Addition, or Deletion of the Information
      • 4. Suspension or Deletion of Use
      • 5. Suspension of Provision to Third Parties. Please note that, due to suspension or deletion of use, we may be unable to provide the requested services. We kindly ask for your understanding before making such a request.
  4. Fee of Disclosure, etc. :
    Free
    1. How to Request Disclosure and Inquiries
      Please mail to the “Personal Information Protection Inquiry Desk” mentioned below to request disclosure. When submitting, we will verify your identity based on your registered information. Please note that any requests for disclosure not following this method will not be accepted. If there are any deficiencies in the disclosure request, or if we cannot confirm that you or the person making the request (such as an agent) is the individual concerned, we may, unfortunately, be unable to respond to your request, so please understand in advance.

      -For minors or adult wards, the following documents confirming the legal authority of their legal representative:
      Family register or certificate of guardianship.
      -For an agent entrusted with the task of making the disclosure request:
      A power of attorney or other documents confirming the agent’s authority.
    2. Personal Information Protection Inquiries Desk
      Muse Press LLC
      Chimura 3-21-7, Hadano, Kanagawa 259-1324, Japan
      [email protected]
    3. Notification Method for the Results of Requests for Disclosure, etc. The result will be notified in writing to the individual who made the request (the name and address listed on the disclosure request form). The reason for not making a disclosure will also be provided. Please note that it may take some time before the notification is sent.
    4. Purpose of use for personal information obtained through disclosure requests
      Personal information obtained through disclosure requests will only be used to the extent necessary for the procedures related to the disclosure, etc. Additionally, any documents submitted will be appropriately disposed of.

      If you have inquiries or complaints about how our company handles personal information collected, please get in touch with the ‘Personal Information Protection Inquiries Desk’ mentioned above.