Terms & Conditions

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Conditions of Use
Welcome to our online store. Muse Press,LLC and its associates provide their services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully.


PRIVACY
The information and data concerning you are necessary for the management of your order and our commercial relations. This information may also be kept for evidence in compliance with legal and regulatory obligations (payment, guarantee, litigation …).


COPYRIGHT
All content included on this site, such as text, graphics, logos, images, audio clips, digital downloads, data compilations, is the property of Muse Press or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of Muse Press, with copyright authorship for this collection by Muse Press, and protected by international copyright laws.


Pricing and Tax
All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you are responsible for payment of all such taxes, levies, or duties.


Payment
Credit cards, PayPal


Delivery
All orders are shipped by parcel post. At our discretion, large or expensive items may be sent ‘Special Delivery’ or by Courier. This is done at no extra cost.

Estimated delivery times are:
Japan destinations: 3-5 days
Asia destinations: 2-4 days (EMS), 10-21 days (SAL, e-packet)
North Americam, Europe, Oceania destinations: 2-4 days (EMS), 14-21 days (SAL, e-packet)
NOTE: These estimations are made before COVID-19 and the war in Ukraine. Currently there are significant delays.


Refunds and Returns
If a product is received in an unsatisfactory or damaged condition, you have 30 calendar days to return an item from the date you received it. We will replace it or refund, and we may also ask you to return the item to us.

NOTE: Any delay in delivery of products not responsible for us, such as disasters, wars, epidemics, carrier error, etc., will not be eligible for refund. This includes COVID-19 and the war in Ukraine.


Contact Information
[email protected]